NLP Virtual Assistant
Objective
Create a AI-enabled “patient advisor” that leverages knowledge inside a global med device company. Advise a patient in response to their natural language query instantly on the web, patient app, or medical device itself by applying AI to a large existing corpus of approved content to drive improved patient outcomes.
Approach
Create a searchable database content from manuals, YouTube videos, and web content under a unified searchable interface. Leverage cutting-edge developments in natural language processing including GPT-3 to support semantic search with low latency and a delightful user experience. Personalized advice based on-device data about usage, prior interactions. Curate dashboard using automatically grouped patient queries to enable high-throughput human intervention.
Impact
AI natural language vision shared by CEO in quarterly earnings call. Proof-of-Concept demo at Board meeting.