Rikki Salafia is the IT Support Engineer at Manifold, where she supports all things IT: from onboarding new hires to developing and implementing security procedures.

Prior to Manifold, Rikki was a System Analyst at Florida International University Online, where she created and executed long-term strategic plans for large scale projects such as FIU Online websites, FIU eSports, and Docusign at FIU, as well as providing technical support and administration for all projects. She also worked as a Course Designer at FIU Online, where she was part of an Instructional Design team utilizing the Blackboard LMS tool, Canvas LMS tool, and Dreamweaver to design, develop, and manage online courses for faculty at FIU.

Rikki has a BS in Information Technology from Florida International University.