Divy Ladha is a Product Manager at Manifold, where he collaborates with engineers, program managers, and customers to build and execute product strategy.
Prior to Manifold, Divy spent 9 years at Opera Solutions (now ElectrifAi). At Opera, he wore multiple hats. As an Engagement Manager in Opera’s Airline and Healthcare practices, he led cross-functional teams that built multiple machine learning (ML) and data products/tools for large enterprises to help them become more data-driven in customer management decision-making. His projects included a product recommender that drove personalized cross-selling of non-flight ancillary products via multiple channels, and an application for call center agents to proactively reduce attrition by connecting with severely disrupted passengers (who have a high likelihood to complain).
As a Product Manager at Opera, he built and managed multiple SaaS products aimed at helping enterprises reduce cost through ML-driven automation in contract management and spend analytics. He also played the role of a pre-sales engineer for two years supporting Opera’s sales team in growing their Enterprise Platform business in EMEA.
Divy has a degree in Textile Engineering from the Indian Institute of Technology, Delhi.